Contact

Have a question about a Norevella product, your order, delivery, a product issue, or a refund request? Contact us before sending anything back.

Customer service

Email: norevella@outlook.com
Phone: 1-844-541-1574

We usually reply within 1–2 business days. For an existing order, include your order number and the email address used at checkout.

Business information

Norevella
179 Promenade du Portage
Gatineau, Québec J8X 2K5
Canada

Important — returns: this is an administrative address and does not accept return parcels. Never ship a product to this address. If a physical return is required, Norevella will first provide written instructions and the correct return address.

Privacy

Requests to access or correct personal information, withdraw consent, or submit a privacy complaint can be sent to norevella@outlook.com.

Never send a full payment-card number, password, or an identity document that we did not request by email or through a form.